Returns Policy

Returns Policy main image Returns Policy image

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • Buyer Should Pay for the Return Postage
  • The product is undamaged unscratched ...etc.

Please send the product with its original packaging to the return address found with the item you received, or alternatively, feel free to contact us for any assistance.

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Please allow 5 to 10 days for the processing of your return.

Furniture Assembly

Assembly for orders delivered within Melbourne Metro and outer suburbs is available at extra cost.
Assembly for all other areas including interstate deliveries is not available at the moment.

PRE-ORDERS
Pre-Orders are available on most items that are not currently in stock.
A Deposit is required before we can proceed with your order.
In case you want to cancel your Pre-Order the deposit paid is non-refundable unless otherwise agreed by us.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us