FAQ (Frequently Asked Questions)

Delivery & Pickup Question:

 

Q: Do you Ship Australia Wide?

A: Yes, we Ship Australia Wide for most of our items, however some items we won't be able to ship it to rural areas due to size restriction.

 

Q: Can we arrange our own delivery company?

A: Yes you can.

 

Q: How long does Delivery takes?

A: Usually Delivery takes between 3-7 Business days for Melbourne depending on your location and for other areas and states please contact us.

 

Q: Do you offer Pick up option?

A: Yes, Pick up is welcome from our Melbourne Warehouse, please contact us to book a time.

 

Products Questions:

 

Q: Is your products really Made from Mahogany Wood?

A: Yes, most of our products are made from Solid Mahogany Wood and some from Solid Teak wood.

 

Warranty Questions:

 

Q: Do you have any warranty on your products?

A: All our Products are covered for splits, cracks and manufacturer faults, for further information please contact us.

 

Return Question:

 

Q: Do you accept Return?

A: Returns are accepted on a case by case basis, please contact us to discuss the reason and the procedures.

 

 

Please Don't Hesitate to contact us if you have any further questions.